I-SITE is seeking a full time Project Manager to produce and manage our diverse web, interactive and mobile projects. Our clients are global, regional and local brands and innovators who demand the very best that the web has to offer. Join our dynamic team in a collaborative, relaxed environment. Our state-of-the-art design studio is in the heart of Old City, Philadelphia.

As a multitasker you get to touch everything – strategy, design, development, UX, audio, video and QA. As a result, you gain inspiration by the diversity of the work around you, and your team. You keep an eye on project timelines. Your timelines are ever-changing as the projects grow and evolve. You know scope creep and how to avoid it. You manage risk before it becomes a problem, teaming up with designers and developers to fix things quickly and efficiently. Most importantly, you ensure that our work is best in class, on time and on budget.

It’s your job to keep everyone in the loop throughout a project’s lifecycle. You coordinate meetings, budgets, and contracts and check in with project teams to review open issues. For every one of your projects, you are at its center ensuring everyone is on track, has everything they need, and are working as a cohesive unit to meet upcoming milestones and deliverables.

You know the importance of documentation – everything from estimates to scopes of work, proposals and status reports, the need to capture in-detail your client’s sentiments and business needs. Conversation recaps, project specifications and pitches are all second nature to you.

You have a great understanding of interactive websites and web applications – desktop and mobile. You are familiar with social media best practices and managing the development of iPhone and Android applications.

You have a passion for collaboration and learning new skills. You must have an appreciation for beer even if you don’t drink it.

Responsibilities

Internal:

• Responsible for executing and implementing all of the project lifecycle – Discovery, Strategy, Implementation and Support
• Effectively apply our I-QUO® project methodology and enforce project standards
• Create and write Statements of Work
• Create and execute project plans and revise as appropriate to meet changing needs and requirements
• Collaborate with team on strategy, research and UX
• Manages day-to-day aspects and scope of all projects
• Manages resources and budgets for each project
• Review deliverables prepared by team before passing to client
• Track and report team hours on a weekly basis
• Create monthly client analytic reports as needed using Google Analytics
• Ensure project documents are complete and current
• Facilitate team meetings effectively and keep project team informed
• Motivate team to work together in the most efficient manner
• Consistently acknowledge and appreciate team member contributions
• Effectively utilize each team member to his/her fullest potential
• Resolve and/or escalate issues in a timely fashion
• Work well with team designers and developers and freelancers
• Understand principles of building digital experiences using web standards
• Maintain awareness of new and emerging technologies
• Identify opportunities for improvement and makes constructive suggestions for change

External:

• Build a knowledge base of each client’s business, organization and objectives
• Communicate effectively with clients to identify needs and evaluate alternative business solutions
• Manage day-to-day client interaction and set and manage client expectations
• Facilitate client meetings effectively
• Prepare regular status reports and holds status meetings with clients
• Continually strive to increase customer satisfaction and deepen client relationship

Experience

• At least 5 years experience managing complex web projects including websites, web applications, mobile websites, and Apple/Android applications.
• Project Management Software experience – Microsoft Project (or other), Excel, Basecamp and Google Doc experience both internally with team and externally with client
• Experience managing project risk
• Possess general understanding of web front-end and back-end programming

If you meet all the requirements contact Ian Cross at ian@i-site.com with your background and why you are interested in joining the I-SITE team. No phone calls or recruiters please.